LaaSy, Inc.

Unified Terms of Service

Covering LaaSy Perks (leisure travel) and LaaSy Business Travel.

Last modified: 7.13.2026

Important legal notices — please read before using our services

Arbitration

Section 17 requires binding individual arbitration to resolve most disputes. By using our Services, you waive your right to a jury trial and the right to participate in a class action or class arbitration. See Section 17 for full details and opt-out instructions.

Limitation of liability

Our liability to you is limited as described in Section 15. Please review that section carefully.

Changes to terms

We may update these Terms. Continued use after notice of changes constitutes acceptance. See Section 18.

How to read these Terms

These Terms cover two products operated by LaaSy, Inc.: LaaSy Perks (leisure travel and cashback rewards) and LaaSy Business Travel (corporate booking and travel management). Where a section applies to only one product, it is labeled:

• Perks only Applies only to LaaSy Perks users.
• Business Travel only Applies only to corporate travelers and companies using Business Travel.
• Both Applies to users of either or both products.

If you use both products, all sections apply to you. Your Company's separate agreement with LaaSy governs the relationship between LaaSy and your employer; these Terms govern your individual rights and obligations.

Section 1Acceptance of Terms

When you check the “Agree” box presented with a link to these Terms or otherwise access or use any LaaSy service — including LaaSy Perks and LaaSy Business Travel — you are agreeing to be bound by these Unified Terms of Service ("Terms"), our Unified Privacy Policy, and any additional terms, guidelines, or rules applicable to specific features or products (collectively, "Additional Terms"), all of which are incorporated into these Terms by reference.

If you do not agree to these Terms, you may not use our Services (as defined below). Your continued use of any Service constitutes your ongoing acceptance of these Terms as they may be updated from time to time.

PLEASE NOTE THAT THESE TERMS REQUIRE THE USE OF ARBITRATION (SECTION 17) ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMIT THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.

Section 2Parties and Definitions

As used in these Terms, the following definitions apply:

Section 3Eligibility

To use the Services, you must meet all of the following requirements:

• You must be at least 18 years of age, or the legal age of majority in your jurisdiction if higher;
• You must have the legal capacity to enter into a binding agreement under applicable law;
• You must agree to be bound by and comply with these Terms in their entirety;
• You must not be located in, organized under the laws of, or a resident of any jurisdiction subject to comprehensive U.S. sanctions (including Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine, and any other region subject to comprehensive U.S. sanctions); and
• You must not be identified on any U.S. government sanctions list, including OFAC's Specially Designated Nationals (SDN) List.

By using the Services, you represent and warrant that you meet all eligibility requirements listed above. LaaSy reserves the right to verify eligibility and to suspend or terminate access if any requirement is not met.

Section 4Account Registration and Security

4.1 Account Creation

To access most features of the Services, you must register for an account. You agree to provide truthful, accurate, current, and complete information during registration and to keep that information updated. You may not register for an account on behalf of another individual without their express authorization.

4.2 Account Security

You are solely responsible for:

• Maintaining the confidentiality of your login credentials;
• All activity that occurs under your account, including all Bookings and transactions;
• Promptly notifying LaaSy of any unauthorized use of your account or any breach of security at privacy@laasy.co.

LaaSy will not be liable for any loss or damage resulting from your failure to comply with these account security obligations.

4.3 Account Deletion

You may request deletion of your account at any time by following the instructions in the Services or contacting us at privacy@laasy.co.

4.4 Feedback

If you provide Feedback to LaaSy, you hereby assign to LaaSy all rights in that Feedback. LaaSy may use Feedback for any purpose without restriction, compensation, or attribution to you. Do not submit Feedback that you consider confidential or proprietary.

Section 5License to Use the Services

5.1 License Grant Both

Subject to these Terms, LaaSy grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your personal or authorized business travel purposes. This license does not permit commercial exploitation, resale, or use of the Services to build competing products.

5.2 Restrictions Both

You may not:

• License, sell, rent, lease, transfer, assign, host, sublicense or otherwise commercially exploit access to the Services or any content thereon, in either case whether in whole or in part;
• Modify, adapt, translate, make derivative works of, reverse engineer, decompile, or disassemble any part of the Services;
• Use the Services to build a competing or substantially similar product or service;
• Copy, reproduce, republish, display, download, post, transmit or distribute any content from the Services without LaaSy's prior written consent;
• Use automated scripts, bots, scrapers, or crawlers to access, collect, or extract data from the Services (except as expressly permitted in our robots.txt);
• Access the Services through any means other than the interfaces LaaSy makes available;
• Misrepresent your identity or affiliation with any person or organization;
• Use the Services or any code, graphics, images, characters, text, user interface, app mechanics, or any other content, materials or other elements of the Services or that are generated by or accessible through the Services (collectively the “Service Content”) to train, develop, test, improve, or otherwise enhance any outside artificial intelligence system, model, data set, or technology that is capable of generating data or content, including but not limited to text, images, software code, or other data outputs, based on prompts, training data, or other inputs, including without limitation large language models (LLMs), diffusion models, and other machine learning technologies that produce novel or synthetic outputs, whether or not such outputs are derivative of existing content (“AI System”). You specifically agree not to input, upload, or otherwise provide any Service Content to any AI System or allow any AI System to: (i) access, scrape, or ingest any Service Content; (ii) use outputs or results from the Services or any Service Content to train or fine-tune any AI System, reverse engineer or decompile the Services or any Service Content for AI System-related purposes; or (iii) create any dataset incorporating Service Content for AI System training.

5.3 Ownership Both

All intellectual property rights in the Services and their content — including copyrights, patents, software, design, trademarks, trade secrets, content and data — are owned by LaaSy or its licensors. Nothing in these Terms transfers any ownership interest to you. LaaSy and its suppliers reserve all rights not expressly granted. There are no implied licenses. You may not use any LaaSy IP without prior written consent except as expressly permitted by these Terms. All rights not expressly granted are reserved.

LaaSy may freely use, aggregate, and exploit User Inputs (on an anonymized basis) and any Aggregated Data derived from your use of the Services for any lawful purpose. As between you and LaaSy, all rights in Aggregated Data belong to LaaSy.

5.4 Modification

LaaSy reserves the right, at any time, to modify, suspend, or discontinue the Services (in whole or in part) with or without notice to you. You agree that LaaSy will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Services or any part thereof.

5.5 No Support or Maintenance

You acknowledge and agree that LaaSy will have no obligation to provide you with any support or maintenance in connection with the Services. However, LaaSy may provide you with support or maintenance for an additional fee.

Section 6Acceptable Use Policy

6.1 Prohibited Content

You agree not to:

• Submit, upload, or transmit content that is unlawful, defamatory, obscene, threatening, harassing, discriminatory, or otherwise objectionable;
• Infringe any third-party intellectual property, privacy, or publicity rights;
• Post content that is harmful to minors in any way;
• Disseminate false, misleading, or deceptive information.

6.2 Prohibited Conduct

You agree not to:

• Use the Services for any unlawful purpose or in violation of applicable law or regulation;
• Transmit viruses, malware, ransomware, or any other malicious or harmful code;
• Send unsolicited commercial messages, spam, or chain letters;
• Harvest, collect, or compile user information without authorization;
• Interfere with, disrupt, or create an undue burden on the Services or associated infrastructure;
• Attempt to gain unauthorized access to the Services, other users' accounts, or LaaSy's systems;
• Benchmark or publish performance data about the Services without LaaSy's prior written consent;
• Facilitate or engage in fraudulent Cashback or rewards activity;
• Use the Services in connection with money laundering, terrorism financing, or other financial crimes;
• Circumvent or attempt to circumvent any OFAC or sanctions compliance measures;
• Authorize, encourage, or assist any third party to do any of the foregoing.

6.3 Enforcement

LaaSy reserves the right, but has no obligation, to review your account activity and User Inputs and to take appropriate action in its sole discretion, including removing content, suspending or terminating your account, withholding Cashback or payments, and reporting activity to law enforcement authorities. LaaSy's failure to enforce any provision of this Policy in any instance does not waive LaaSy's right to enforce it in future instances.

Section 7LaaSy Perks — Cashback, Wallet, and Rewards Perks only

7.1 How Perks Works

LaaSy Perks provides members with access to specially priced Offerings from third-party Vendors. When you complete an Eligible Transaction, LaaSy earns a commission from the relevant Vendor and shares a portion of that commission with you in the form of Cashback.

7.2 Eligible Transactions and Cashback

An "Eligible Transaction" is a successfully completed purchase of an Offering through the Perks Service for which a Cashback amount is specified at time of purchase, made through your Account, excluding:

• Purchases involving fraud of any kind;
• Purchases that are returned or refunded;
• Any purchase that involves a violation of these Terms.

Cashback amounts are determined by LaaSy in its sole discretion and are subject to change at any time without notice, except that the Cashback rate applicable at the time of a confirmed Eligible Transaction will be honored. You must be in full compliance with these Terms to be eligible to receive Cashback. You acknowledge and agree that Cashback is a promotional rebate. Cashback and Wallet are not bank accounts, deposits, stored value, or legal tender. They do not earn interest and are not transferable.

7.3 Cashback Timing and Reconciliation

Cashback will be credited to your Wallet within 30 days of the end of the Reconciliation Period for each Eligible Transaction. The "Reconciliation Period" is the period set by the applicable Vendor for submitting Cashback to LaaSy, typically 30 to 90 days from the transaction date. LaaSy has no obligation to credit Cashback unless and until it receives the commission from the Vendor. LaaSy bears no liability if a Vendor fails or refuses to pay.

7.4 Wallet and Withdrawals

• Minimum withdrawal: You must have at least $10.00 USD in your Wallet to request a withdrawal.
• Payment information: You must connect a valid bank account or PayPal account before receiving any payment. It is your responsibility to keep payment information current.
• Wallet estimates: Amounts displayed in your Wallet are estimates. LaaSy does not warrant their accuracy until final reconciliation.
• Third-party fees: Withdrawal processing fees charged by third-party payment processors are your responsibility and will be disclosed at the time of withdrawal.
• Inactive accounts: If your account is substantially inactive for 365 or more consecutive days and your Wallet balance is less than $10.00 USD, LaaSy may close your account and forfeit any remaining balance.

7.5 Payment Suspensions and Withholding

LaaSy may, in its sole discretion, withhold, suspend, delay, or block any Wallet payments if it suspects fraud, policy violations, tax issues, criminal activity, or sanctions compliance issues. Payment processors may independently block transactions under their own compliance programs.

7.6 Taxes — Perks

You are responsible for paying all applicable taxes on Offerings you purchase through Perks. Cashback you earn may constitute taxable income in your jurisdiction. You are solely responsible for reporting and paying all taxes on Cashback earnings. LaaSy will collect tax identification information and report to tax authorities as required by law.

7.7 OFAC and Sanctions Compliance

LaaSy cannot process transactions that violate U.S. economic sanctions laws, including those administered by OFAC. Prohibited transactions include those involving sanctioned countries (including Cuba, Iran, North Korea, Syria, and the Crimea region), individuals on the SDN List, or entities subject to comprehensive sanctions. LaaSy may block payments, terminate accounts, or take other action as required to maintain compliance.

7.8 Offerings — Information and Availability

LaaSy will use commercially reasonable efforts to display accurate Offering information, but makes no guarantees regarding inventory, pricing, shipping, or delivery. LaaSy reserves the right to correct pricing errors at any time. Offering availability is subject to change without notice.

Section 8LaaSy Business Travel — Bookings and Corporate Accounts Business Travel only

8.1 LaaSy as Intermediary

LaaSy provides the Business Travel platform to help you search, compare, and book travel. LaaSy does not own or operate airlines, hotels, car rental providers, or other travel services. Each Booking is a contract between you (or your Company) and the applicable Provider. LaaSy acts solely as an intermediary technology platform.

8.2 Your Relationship With Your Company

If you are using Business Travel through your Company:

• Your account and Bookings may be subject to your Company's travel policy, approval workflows, and spending limits.
• Your Company — not you personally — is LaaSy's customer. LaaSy may share your booking activity, travel profile, and expense data with your Company for business, accounting, compliance, and reporting purposes.
• You are responsible for understanding and complying with your Company's travel policy before making any Booking.

8.3 Personal Travel Through a Corporate Account

If your Company allows personal travel bookings through the Business Travel platform, the following apply:

• Additional rules set by your Company govern eligibility, payment, and rewards for personal Bookings.
• Personal Bookings made through a corporate account may be visible to your employer and subject to corporate payment methods.
• You are responsible for understanding your Company's policies before making personal Bookings through your corporate account.

8.4 Provider Terms Govern

Each Booking is subject to the Provider's terms and conditions, including fare rules, change and cancellation policies, no-show rules, baggage policies, and loyalty program rules. You are responsible for reviewing Provider terms before confirming any Booking.

8.5 Cashback and Rewards — Business Travel

Any Cashback or rewards associated with Eligible Bookings on the Business Travel platform are governed by your Company's Agreement with LaaSy and any additional platform rules communicated to you. Cashback is typically payable only after LaaSy receives payment from the Provider and any applicable cancellation or chargeback periods have passed. Cashback may be reduced, reversed, or forfeited due to cancellations, refunds, fraud, or policy breaches.

Section 9Bookings, Changes, Cancellations, and No-Shows Both

9.1 Accurate Traveler Information

You are responsible for providing accurate and complete traveler information for each Booking, including:

• Full legal name exactly as it appears on your government-issued ID or passport;
• Date of birth and gender marker where required by the Provider or applicable law;
• Contact information, frequent flyer or loyalty numbers, and any required passport or visa details;
• Any special service requests (accessibility needs, dietary requirements, seating preferences).

Incorrect information may result in denied boarding, additional fees, cancellation, or denied entry, for which LaaSy is not responsible.

9.2 Provider Rules Apply

Changes and cancellations are governed by the Provider's rules and may be restricted or subject to fees. Some Bookings are non-refundable, non-changeable, or subject to fare differences. A change or cancellation is not confirmed until you receive written confirmation from LaaSy or the Provider.

9.3 Schedule Changes and Disruptions

Providers may modify schedules, routes, or services (including flight time changes, overbookings, and hotel relocations). LaaSy is not responsible for Provider-initiated changes but will use commercially reasonable efforts to assist you in working with the Provider where support is included with your plan.

9.4 No-Shows

If you fail to appear for a Booking or miss check-in or pick-up times, you may forfeit all or part of the Booking value in accordance with the Provider's rules. LaaSy is not responsible for no-show forfeitures.

9.5 Special Requests

Special requests (seating preferences, accessibility needs, bedding type, late check-in) are not guaranteed unless explicitly confirmed in writing by the Provider.

9.6 Travel Documents and Entry Requirements

You are solely responsible for ensuring you hold all valid passports, visas, health certificates, and other documentation required for your travel. LaaSy and Providers are not responsible if you are denied boarding or entry due to insufficient or invalid documentation.

Section 10Pricing, Payments, Taxes, and Fees

10.1 Pricing Both

Prices displayed on the Services are generally provided by Providers or underlying suppliers and may change prior to Booking confirmation. After you confirm a Booking, pricing is subject to the Provider's rules, including applicable taxes, fees, surcharges, and currency conversion.

10.2 Payment Authorization Both

By confirming a Booking or completing a purchase, you authorize LaaSy and its payment processors to charge the applicable payment method for the total amount shown, including taxes and fees.

10.3 Refunds and Credits Both

Refunds and credits, if any, are governed by Provider rules. Approved refunds or credits may be:

• Returned to the original payment method;
• Issued as a travel credit or voucher; or
• Processed through your Company's agreed mechanisms (for Business Travel).

LaaSy does not guarantee any refund or credit and is not responsible for delays by Providers or payment processors.

10.4 Taxes Both

You are responsible for all applicable sales taxes, customs duties, and other charges associated with purchases made through the Services. LaaSy will collect and remit transactional taxes where required by law (such as VAT or GST) and will add such amounts to the amounts collected. See also Section 7.6 for Perks-specific tax obligations.

10.5 Third-Party Fees Both

Third-party payment processors and financial institutions may charge fees in connection with payments and withdrawals. You are responsible for all such fees. LaaSy will notify you of known fees at the time of the relevant transaction.

Section 11Loyalty Programs and Frequent Flyer Numbers

11.1 Passing Loyalty Numbers to Providers Both

Where the Services allow you to add loyalty program or frequent flyer numbers to a Booking, LaaSy will pass those numbers to the relevant Provider where technically possible. However, earning and redemption of miles, points, or status credits is governed entirely by the relevant loyalty program's rules.

11.2 No Guarantee of Miles or Status Both

LaaSy cannot guarantee that any Booking will qualify for miles, points, status credit, or elite benefits, even if a loyalty number is correctly provided. LaaSy has no control over Provider loyalty program decisions.

Section 12Duty of Care and Travel Risk

12.1 Duty of Care Features Business Travel only

12.2 Your Own Precautions Both

Regardless of any duty-of-care features, you remain solely responsible for:

• Monitoring travel advisories, health alerts, and local regulations for your destinations;
• Taking appropriate personal safety precautions before and during travel;
• Making final decisions about whether it is safe or appropriate to travel.

LaaSy is not a travel safety advisor and does not assume any responsibility for traveler safety decisions.

Section 13Intellectual Property and Copyright Policy

13.1 Copyright Infringement — Digital Millennium Copyright Act (DMCA)

LaaSy respects intellectual property rights and expects users to do the same.

DMCA notices

If you believe content on the Services infringes your copyright, submit a written DMCA notice to our Copyright Agent containing:

• Your physical or electronic signature;
• Identification of the copyrighted work you claim has been infringed;
• Identification of the infringing material and sufficient information to locate it;
• Your contact information (address, telephone, email);
• A statement that you have a good-faith belief the use is not authorized by the copyright owner; and
• A statement, under penalty of perjury, that the information is correct and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf.

You acknowledge that if you fail to comply with all of the requirements of this Section, your DMCA notice may not be valid.

Send DMCA notices to: Copyright Compliance Department, LaaSy, Inc., 1151 Walker Rd Ste 100, #678, Dover, DE 19904 | privacy@laasy.co

Per 17 U.S.C. § 512(f), knowingly misrepresenting that material is infringing subjects you to liability for damages, costs, and attorney's fees.

Counter-notices

Regarding any content that was removed or disabled, if you believe that your content is not infringing or that you have the authorization from the copyright owner, the copyright owner's agent, or pursuant to the law, to post and use the material in your content, you may send a counter-notice to our Copyright Agent. Your counter-notice must include all the following information:

• The material alleged to be infringing, including its location.
• A statement by you declaring under penalty of perjury that you have a good-faith belief that the material at issue was either misidentified or mistakenly removed.
• Your name, address, email address, physical address and telephone number.
• One of the following two statements: (i) if you are located within the United States: “I consent to the jurisdiction of the United States federal district court for the judicial district in which my address is located and will accept service of process from the person who provided the notice set forth above or their agent”; or (ii) if you are located outside of the United States: “I consent to the jurisdiction of any United States federal district court where LaaSy is located and will accept service of process from the person who provided the notice set forth above or their agent.”
• Your physical or electronic signature.

If your counter-notice does not meet all of the above requirements, it will not be valid. As with DMCA notices, making false statements in connection with a counter-notice may result in criminal or civil penalties. When our Copyright Agent receives a counter-notice, we may send a copy of the counter-notice to the original complaining party informing that party that we may, in 10 business days, replace the removed content or stop disabling it. Unless the copyright owner files an action seeking a court order against the provider of the content, the removed content may be replaced or access to it restored, in 10 to 14 business days or more after receipt of the counter-notice, in our sole discretion.

Repeat infringer policy

Our intellectual property policy is to: (i) remove or disable access to material, provided we have the ability to do so (i.e. the material must be hosted on our Marketplace) that we believe in good faith, upon notice from an intellectual property rights owner or their agent, is infringing the intellectual property rights of a third party by being made available through the Marketplace; and (ii) in appropriate circumstances, to terminate the accounts of and block access to the Marketplace by any user who repeatedly or egregiously infringes other people's copyrights or other intellectual property rights.

Section 14Third-Party Links, Content, and Providers

14.1 Third-Party Links Both

The Services may contain links to third-party websites and services. These links are provided for convenience only. LaaSy does not review, endorse, or control third-party websites and is not responsible for their content, privacy practices, or availability. You access third-party links at your own risk and should apply a suitable level of caution and discretion in doing so. When you click on any link to a third-party website or service, the applicable third party's terms and policies apply, including the third party's privacy and data gathering practices. You should make whatever investigation you feel necessary or appropriate before proceeding with any transaction in connection with such third-party websites and services.

14.2 Third-Party Content Both

The Services may display content provided by Vendors, Providers, reviewers, and other third parties. Such content represents the views of those parties only and does not necessarily reflect the views of LaaSy. LaaSy is not responsible for the accuracy or completeness of third-party content.

14.3 Release Both

To the fullest extent permitted by law, you hereby release LaaSy (and its affiliates, licensors, service providers, and each of their respective officers, directors, employees, contractors, agents, successors, and assigns) from, and waive and relinquish, each and every past, present and future dispute, claim, controversy, demand, right, obligation, and cause of action of every kind arising out of or relating to your interactions with Providers, Vendors, or other third parties in connection with the Services.

If you are a California resident, you hereby waive California Civil Code § 1542, which provides: "A general release does not extend to claims which the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor or released party."

Section 15Disclaimers and Limitation of Liability

Please read this section carefully. It limits LaaSy's liability to you.

15.1 Disclaimer of Warranties Both

THE SERVICES AND ALL CONTENT, OFFERINGS, AND BOOKINGS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LAASY (AND ITS SUPPLIERS AND LICENSORS) EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT. LAASY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, VIRUS-FREE, ACCURATE, RELIABLE, COMPLETE, LEGAL OR SAFE. IF APPLICABLE LAW REQUIRES WARRANTIES, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO NINETY (90) DAYS FROM FIRST USE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

15.2 Limitation of Liability Both

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL LAASY (OR ITS VENDORS, LICENSORS, SUPPLIERS, OR PROVIDERS) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES — INCLUDING LOST PROFITS, LOST DATA, LOST REVENUE, OR COSTS OF SUBSTITUTE SERVICES — ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES, EVEN IF LAASY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

LaaSy's total aggregate liability to you for any cause of action arising from or relating to these Terms or the Services shall not exceed:

The liability cap set forth above does not apply to liability resulting from LaaSy's willful misconduct or fraud (and any other liability that cannot be limited under applicable law).

Some jurisdictions do not permit the exclusion or limitation of certain warranties or liability. In those jurisdictions, the limitations above apply only to the fullest extent permitted by applicable law.

Section 16Indemnification

You agree to defend, indemnify, and hold harmless LaaSy, its affiliates, licensors, service providers, and each of their respective officers, directors, employees, contractors, agents, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms;
• Your use of the Services, including any Bookings or purchases made through the Services;
• Your User Inputs;
• Your violation of any applicable law or regulation; or
• Your violation of any third-party right, including intellectual property, privacy, or publicity rights.

LaaSy reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with LaaSy's defense. You may not settle any such matter without LaaSy's prior written consent.

Section 17Dispute Resolution and Arbitration

Binding arbitration — waiver of jury trial and class action

This Section requires you to resolve most disputes with LaaSy through binding individual arbitration rather than in court. You waive your right to a jury trial and your right to participate in a class action lawsuit or class arbitration. You have the right to opt out within 30 days of first accepting these Terms. See Section 17.5 for opt-out instructions.

17.1 Governing Law

These Terms and any dispute arising out of or relating to them or the Services will be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict-of-law principles.

17.2 Informal Resolution First

Before initiating arbitration, you must first contact LaaSy at privacy@laasy.co with a written description of your dispute and the relief you are seeking. LaaSy will have 30 days to attempt to resolve the dispute informally. If we cannot reach a resolution within 30 days, either party may proceed to arbitration.

17.3 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Services that is not resolved informally will be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (for Perks users) or Commercial Arbitration Rules (for Business Travel), which are available at www.adr.org. The arbitration will be conducted:

• By a single arbitrator;
• In Wilmington, Delaware, or by video/telephone at your election if the amount in dispute is $10,000 or less;
• In English; and
• On an individual basis only — no class, collective, or representative arbitration is permitted.

The arbitrator's award will be final and binding and may be entered as a judgment in any court of competent jurisdiction. LaaSy will pay all AAA filing, administration, and arbitrator fees for claims of $10,000 or less, unless the arbitrator finds your claim frivolous.

Notwithstanding the foregoing, LaaSy may bring an action in court seeking injunctive or other equitable relief to protect its intellectual property, confidential information, or systems, or to address a breach of Sections 5 or 6, without first proceeding through informal resolution or arbitration.

17.4 Small Claims Exception

Either party may bring an individual claim in small claims court in Wilmington, Delaware (or your county of residence if different) so long as the claim qualifies under that court's jurisdictional limits and is brought on an individual (non-class) basis.

17.5 Opt-Out

You may opt out of the arbitration agreement by sending written notice to LaaSy at privacy@laasy.co with the subject line "Arbitration Opt-Out" within 30 days of the date you first accept these Terms. Your opt-out notice must include your name, address, account email, and a clear statement that you wish to opt out. If you opt out, disputes will be resolved in the state or federal courts located in Wilmington, Delaware, and you consent to exclusive jurisdiction and venue there.

17.6 Waiver of Class Action

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND LAASY EACH WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE ACTION. ANY ARBITRATION OR COURT PROCEEDING WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS. THIS WAIVER IS AN ESSENTIAL ELEMENT OF THE AGREEMENT TO ARBITRATE AND MAY NOT BE SEVERED FROM IT.

17.7 Limitation on Time to File Claims

TO THE FULLEST EXTENT PERMITTED BY LAW, ANY CAUSE OF ACTION OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. CLAIMS NOT FILED WITHIN THIS PERIOD ARE PERMANENTLY BARRED.

Section 18Changes to Terms; Entire Agreement

18.1 Changes to These Terms

LaaSy may update these Terms from time to time. If we make material changes, we will notify you by:

• Posting a notice on the Services with a prominent "Last Revised" date; and
• Sending an email to the address associated with your account at least 30 days before the change takes effect (for material changes).

Changes are effective upon the earlier of (a) 30 days after email dispatch, or (b) 30 days after posting on the Services. New users are bound by Terms immediately upon account creation. Your continued use of the Services after the effective date of updated Terms constitutes your acceptance.

18.2 Entire Agreement

These Terms, together with the Unified Privacy Policy and any applicable Additional Terms and Company Agreement, constitute the entire agreement between you and LaaSy with respect to the Services and supersede all prior agreements, representations, and understandings.

If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full force. LaaSy's failure to enforce any right or provision does not constitute a waiver. The word "including" means "including without limitation." Section headings are for convenience only.

18.3 Assignment

You may not assign, transfer, or sublicense these Terms or any rights hereunder without LaaSy's prior written consent. Any attempted assignment without consent is void. LaaSy may freely assign these Terms, including in connection with a merger, acquisition, or sale of assets.

18.4 Electronic Communications

By using the Services, you consent to receive electronic communications from LaaSy, including by email and in-app notifications. You agree that electronic communications satisfy any legal requirement that communications be in writing.

18.5 Export Compliance

The Services may be subject to U.S. export control laws. You agree not to export, re-export, or transfer, directly or indirectly, any technical data or products derived from the Services in violation of U.S. export laws and regulations.

18.6 Force Majeure

LaaSy will not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, natural disasters, epidemics or pandemics, war, terrorism, civil unrest, labor disputes, government action, carrier or Provider disruptions, utility or telecommunications failures, and internet or third-party service outages.

Section 19Termination

19.1 Termination by LaaSy

LaaSy may suspend or terminate your access to the Services at any time, for any reason or no reason, in its sole discretion — including for violation of these Terms, suspected fraud, account inactivity, or discontinuation of the Services. LaaSy will have no liability to you for any termination, including deletion of your account data.

19.2 Effect of Termination

Upon termination:

• Your right to access and use the Services ceases immediately;
• Your account and associated User Inputs may be deleted from live systems;
• Perks Your Wallet balance and pending Cashback are forfeited if termination results from a Terms violation; and
• Provisions of these Terms that by their nature should survive termination will survive, including Sections 1, 2, 4.4, 5.2–5.5, 6, 7.5–7.8, 8–10, 13, 14.3, 15–20.

19.3 Termination by You

You may terminate these Terms at any time by deleting your account in accordance with Section 4.3. Termination does not affect any rights or obligations that arose before the termination date.

Section 20General Provisions

20.1 California Users

If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.

20.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

20.3 Waiver

LaaSy's failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of LaaSy.

20.4 Independent Contractors

Your relationship with LaaSy is that of independent contractors. Nothing in these Terms creates a partnership, joint venture, employment, franchise, or agency relationship between you and LaaSy, and you have no authority to bind LaaSy in any way.

20.5 Contact Information

For any questions about these Terms, please contact us at: